Customer Support

All the support you need to get the job done

Get support anywhere, anytime using the Socket Mobile Companion app. We recommend using Companion to configure your scanner, troubleshoot issues, register your device, extend your warranty, replace a defective device, and more.

Customer Support Hex Diagram

The support you need, the way you need it

Find the support options you need to get the help you require. Our support team is always standing by to help.

Telephone support hours

*Toll Free

Worldwide
8:00 am - 4:00 pm (EST)
+1 510-933-3020

Australia
12:30 pm - 14:30 pm ACT
+61 (1800) 344111 *

New Zealand
4:00 pm - 6:00 pm (NZDT)
+64 (80) 0759800 *

How-to videos