Envia Mi Compra Courier Services Case Study
How we helped Envia Mi Compra succeed
The Customer
Envia Mi Compra is a courier company that allows people living in Uruguay, Paraguay, and Argentina to buy from US merchants. With offices in Miami, Montevideo, Asunción, and Buenos Aires, they rely on cutting-edge technology to provide a hassle-free shopping experience.
The Challenge
Clients wanted to pay online and have their packages delivered to their homes or offices. Envia Mi Compra needed to implement a solution that allowed them to scan packages in real time and verify whether the postage was paid.
The company developed an HTML5 solution that acts as an advanced package tracker: allowing delivery staff to enter a package’s tracking code and verify whether the package is paid; the application also collects the receiver’s signature and the delivery position (latitude and longitude) by using geolocation.
This app is hardware agnostic and runs on any device with a browser and an Internet connection. There were two options:
- Run the app on a mobile computer
- Run the app on a tablet
The mobile computer was their first option since the barcode reader was already incorporated into the handheld. The main disadvantage of this solution was the low screen resolution and high hardware prices.
Running the app on a tablet was way trendier and also less hardware expensive, but they were facing some issues:
- Small-size barcode readers were unable to read their barcodes accurately
- When pairing the barcode reader with the tablet, the barcode reader would disallow the tablet’s on-screen keyboard
The Socket Mobile Solution
Just when they were sure no barcode scanner would suit their needs, they gave the Socket Mobile S800 a try, and it turned out to be "…exactly what we were looking for: small, robust Bluetooth connectivity, great accuracy, and [it] let us use the barcode scanner and the tablet’s keyboard simultaneously." - Envia Mi Compra representative
The Results
All of their delivery staff are now equipped with a tablet and a SocketMobile S800.
They can perform package tracking at each key point (when it arrives at the airport, when loaded to the trucks when stored in their warehouse), and most importantly, they can verify, in real-time, whether a package's postage was paid or not.
