Socket Mobile launches new website with advanced AI features

Fremont, California, 10 December 2024 — Socket Mobile, Inc. (NASDAQ: SCKT), a leader in data capture and delivery solutions designed to enhance workplace productivity, today announced two significant milestones: the launch of its fully redesigned website and the introduction of ‘Alfred’, an AI-powered developer support tool designed to transform how CaptureSDK developers receive assistance.

The newly launched Socket Mobile website represents a significant step forward in delivering an engaging and intuitive user experience. Featuring a modernised design, enhanced navigation, and enriched content, the improved website empowers users to explore Socket Mobile's resources, Developer Portal, and full range of solutions with ease.

The standout feature of the newly updated Developer Portal is ‘Alfred’, an AI tool that provides CaptureSDK developers with 24-7 multi-lingual support. Alfred delivers real-time guidance, troubleshooting assistance, and cross-platform expertise for developers without the need to hire additional support staff. Powered by cutting-edge generative AI technology, Alfred further enables Socket Mobile to support a growing international developer community, delivering faster problem resolution, reduced operational costs, and enhanced access to resources—benefitting both developers and businesses using CaptureSDK in their programs.

“With our newly upgraded website and the launch of Alfred, we’re making it easier for our international audience to access the tools, resources, and support they need to succeed,” said Dave Holmes, Chief Business Officer at Socket Mobile. “By harnessing the power of AI, we’re enabling our developer partners to overcome challenges more quickly, adopt CaptureSDK more effectively, and focus on creating excellent applications. These initiatives demonstrate our commitment to continuous improvement and innovation, further strengthening our mission to provide world-class data capture solutions and comprehensive customer support worldwide.”

Socket Mobile’s CaptureSDK has been integrated into thousands of applications. It provides app providers with reliable and consistent data capture performance, enabling their programs to efficiently capture data from the physical world. The addition of Alfred further enhances CaptureSDK adoption by providing step-by-step implementation guidance, instant code snippets, and tips for addressing common issues. Developers can also receive real-time advice on integrating Socket Mobile’s hardware and software data capture solutions, optimising user experiences, and leveraging the full potential of CaptureSDK’s features.

The name ‘Alfred’ is inspired by Socket Mobile’s company logo, affectionately referred to as ‘Alfi’, symbolising the company’s dedication to supporting its customers. For the full story behind the name, read Socket Mobile’s background story.

The redesigned website and Alfred’s launch mark a new chapter in Socket Mobile’s ongoing mission to deliver cutting-edge tools that enhance productivity and scalability for businesses around the globe.

Become a Socket Mobile Developer and discover how CaptureSDK and Alfred can simplify your development process.