Socket Mobile launches new website with advanced AI features

Fremont, California, 10th of December 2024 — Socket Mobile, Inc. (NASDAQ: SCKT), a leader in data capture and delivery solutions designed to improve workplace productivity, today announced two important milestones: the launch of a fully redesigned website and the introduction of ‘Alfred’, an AI-powered developer support tool designed to transform how CaptureSDK developers receive assistance.

The new Socket Mobile website is a significant step forward in offering an engaging and intuitive user experience. With a modernised design, improved navigation, and enriched content, the website helps users easily explore Socket Mobile’s resources, Developer Portal, and full range of solutions.

The highlight of the updated Developer Portal is ‘Alfred’, an AI tool that provides CaptureSDK developers with 24-7 multi-lingual support. Alfred offers real-time guidance, troubleshooting assistance, and cross-platform expertise for developers, without the need to hire extra support staff. Using advanced generative AI technology, Alfred helps Socket Mobile to better support a growing international developer community by enabling faster problem resolution, reducing operational costs, and improving access to resources—benefiting both developers and businesses using CaptureSDK in their programs.

“With our upgraded website and the launch of Alfred, we are making it easier for users worldwide to access the tools, resources, and support they need to succeed,” said Dave Holmes, Chief Business Officer at Socket Mobile. “By using the capabilities of AI, we enable our developer partners to overcome challenges more quickly, adopt CaptureSDK more effectively, and focus on creating excellent applications. These initiatives show our dedication to continuous improvement and innovation, further strengthening our mission to provide world-class data capture solutions and comprehensive customer support across the globe.”

Socket Mobile’s CaptureSDK is integrated into thousands of applications. It gives app providers reliable and consistent data capture performance, enabling their programs to efficiently capture data from the physical world. The addition of Alfred further supports the adoption of CaptureSDK by providing step-by-step implementation guidance, instant code snippets, and advice for solving common issues. Developers can also receive real-time advice on integrating Socket Mobile’s hardware and software solutions, improving user experiences, and maximising the potential of CaptureSDK’s features.

The name ‘Alfred’ comes from Socket Mobile’s company logo, affectionately referred to as ‘Alfi’, symbolising the company’s commitment to supporting its customers. For the full story behind the name, read Socket Mobile’s background story.

The redesigned website and Alfred’s launch represent a new chapter in Socket Mobile’s ongoing mission to deliver innovative tools that improve productivity and scalability for businesses worldwide.

Become a Socket Mobile Developer and find out how CaptureSDK and Alfred can simplify your development process.