Norcal Reptile Expo Case Study
How we helped Norcal succeed
The Customer
NorCal Reptile Expo is a place where fans of the reptile community can come and spend time with people in the reptile lover community. While here, you can shop, share info, or bring home a new scaly family member.
The Challenge
As the company started growing, keeping track of customers coming through the door became increasingly challenging. We needed something fast and accurate. We would count raffle tickets at the end of each expo. We would usually count over 5000 tickets, but we would never be sure how accurate our count was. Other times, some tickets would get lost, throwing off the final count.
The Application
We used the Stock Count app by Socket Mobile to complete the task. All we have to do is send our report to total the count.
The Socket Mobile Solution
We selected an orange DuraScan D750 and a white SocketScan S700. Once the scanners were set up, we also created barcodes for each of the 5 ticket types and different price points. We set up two people at the doors to scan our customers' tickets as they entered.
The Result
The results were spectacular. With Socket Mobile's solution, we went from spending hours manually counting tickets to running one report per day.
Before, we would receive the tickets at the door and then count them individually after the show. It used to take us about two hours to count an average of 5,000 people/tickets.
Using the Socket Mobile barcode scanner eliminates manual counting. Our tally is 100% accurate now, and we don't have to second-guess our customer's headcount.
